Testimonials.
Chris Howard
Head of Product, Anatomy Financial
"Erin is a supremely talented designer and leader. She has a deep sense of empathy and a strong sense of what matters to users, which she channels into creating consistently exceptional experiences. As Brightside's first designer, she laid the foundation for all things design at Brightside, starting with the overall user experience and design system. She then scaled it over time by building and mentoring a team of designers, serving as player coach to quickly produce high-quality experiences across both internal and external-facing platforms. Erin’s prolific ability to deliver top-notch design, coupled with her natural leadership style, made her an invaluable member of the broader product team.
Erin’s effectiveness as a design leader is matched by her ability to communicate in a refreshingly honest, open, and fun manner. During the early days of Covid, she excelled at bringing a newly fragmented team together, fostering unity, and ensuring that everyone felt connected and engaged. Her ongoing mentorship left a lasting impact on her team, nurturing a culture of collaboration and continuous improvement. Erin’s ability to lead and engage cross-functionally makes her a standout leader who would be a great addition to any organization."
James Saucesa
Design Systems | Design Ops
I can't say enough good things.
Lish is all about empathy – it's like she has a sixth sense for understanding users and the team. Her collaboration skills? Unmatched. She'd even chat up Support team members to get the real scoop – that's dedication.
Feedback from Lish is pure gold. She's got this way of pointing out areas for improvement that actually make you excited to tackle them. And those goals she sets? They're like the wind beneath your wings – challenging yet so rewarding.
Lish made me a better designer and team player. Her care for the team and users is inspiring. Trust me, wherever she goes, she's destined to be a star. Thanks, Lish!
Jacky Chiu
CTO & Co-Founder at Brightside
Erin is an exceptional individual who has earned my admiration. Her unparalleled insight into how clients interact with our products and services has greatly enhanced the user experience and product strategy. Through her collaboration with cross-functional teams, Erin has effectively communicated her innovative design concepts, proving invaluable to our organization. Furthermore, Erin is an inspirational leader who continually motivates and develops her design team to meet the challenges of our fast-paced, and ever-evolving environment.
Jessica Wong
Senior Product Designer
After my first interview with Erin, I immediately knew I wanted to work at Brightside under her leadership. I was thrilled when offered the role and haven't regretted accepting for even a second since.
One of Erin's many strengths is her ability to nurture talent and provide valuable, constructive feedback and guidance for personal and professional growth. She takes the time to learn about our career aspirations, understand our strengths and weaknesses, and help us find a path toward achieving those goals. She's an incredibly empathetic and encouraging manager, always ready to provide support in both personal and professional matters.
I have learned so much from Erin in such a short time. She has helped me refine my project approach by emphasizing a strategic perspective that considers the big-picture experience, the current feasibility, and a scalable roadmap towards the ultimate vision. She has also provided coaching on effective communication with cross-functional partners to influence and advocate for user experience. No matter how busy she is, she prioritizes making herself available to the team whenever we need help – whether we need quick feedback on our designs or someone to brainstorm with in a design jam session.
Erin fosters collaboration and places value on diverse perspectives, helping enhance team dynamics and morale. She is also a fun manager with a great sense of humor and an absolute joy to work with. Her passion for design excellence inspires us to push boundaries and deliver exceptional work. I am immensely grateful for the opportunity to have worked with Erin and hope I will be fortunate enough to work with her some day again!